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Western United Financial Services Pty Ltd is committed to providing the best professional insurance advice and service to clients. These are the principals upon which we shall act at all times and upon which our reputation for excellence is built.
But don`t just take our word for it, read what our clients have to say;
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"As national corporate business advisers we recognize the importance of specifically tailored insurance programmes that mitigate against the risk that expose a company`s assets. Western United Financial Services have been our insurance risk managers for over 10 years. In that time they have built a superior insurance programme for our firm which is supported through their professionally focused service and backed by their integrity and reliability."
Kim Hutchinson
Managing Director
RSM Bird Cameron
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"Having recently taken our company through a successful float, we were highly conscious of ensuring that the company`s risk exposures were properly covered. Western United Financial Services were able to provide us with a thorough analysis of what our risks were and what covers to put in place to mitigate against those risks. We are more than confident in recommending their professional services to other corporate clients."
Nic Trimboli
Director
Little World Beverages
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"We have been clients of Western United Financial Services for over 8 years. During this time we have had reason to test the integrity and responsiveness of their Claims Service. On every occasion they have delivered on their promise to represent our best interests and have achieved a more than satisfactory outcome on our behalf."
John Vincent
Managing Director
RJ Vincent & Co
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18th July 2006
(Via letter)
Dear Mr Waterman,
When Ross and Jenny left the Bunbury office you phoned me and promised that you would continue in their tradition to provide outstanding customer service - and you did! Thanks.
The communications from your representative Kresta have been professional, helpful and friendly.
Thank you very much - you are a man of your word.
Regards
Jo-anne Goff for Ray Winwood T/as WB Winwood & Son
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02nd August 2006
(Via email)
Linda,
Andre, Peter and I would like to extend our thanks and gratitude for the effort you have expended in getting the claims spreadsheet up to speed. Very detailed and accurate.
Thanks again and good work!
Regards
Trina James
Personal Assistant
Booth Transport Pty Ltd
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21st September 2006
(via email)
Hollie,
Thanks for facilitating an efficient renewal process for us. Well done.
Regards
Henry Thong
Chief Financial Officer
Rent Smart
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12th January 2007
(via email)
Nicky,
Curtis Blades from Lincoln Financial has informed me that he was very impressed with the way you handled things.
On behalf of Lincoln Financial and Energy Enterprises I would like to thank you for your assistance and compliment you on your efficient and professional manner.
Nicky in this modern age where people don’t seem to take their jobs seriously and have the old "don’t care" attitude it is comforting to find someone who does care.
Thank you very much; it is a pleasure doing business with you.
Keep up the good work.
Kind Regards
Garry Granger
General Manager
Energy Enterprises
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23rd March 2007
(via email)
Hi Linda,
I received the cheque today.
Thank you so much for all your help! You made this process a lot easier for me!
Regards,
Marie Moniodis
Marketing Executive
Artifex Australia
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30th October 2007
(via email)
Hi Linda,
Last Friday I won the QBE Employee of the term (4 each year) for the state in all departments which is a pretty big thing, and when I asked my management how did this happen, they told me that Western United passed on some nice comments to them. So I just wanted to say a bit thank you.
It`s a refreshing change to receive a thank you for your efforts. But I must also say that it helps when Brokers and Insurers work together, and in saying that I know how hard you work, so I appreciate the way you present claims to me and manage things from your end as it makes me far more productive.
Regards,
Darryn Godbaz
Claims Officer
QBE Insurance Australia
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17th July 2008
(via email)
Linda,
I would like to thank you for your continuous assistance with this matter.
I have found your customer service as very professional and expedient.
Regards,
Frank DeMarte
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