Our dedicated claims team are incredibly efficient when it comes to managing your claim from lodgement to settlement and assist you in achieving the best outcome in the quickest time possible.
In the event of damage or loss of property:
In the event of serious damage, your insurers will appoint a loss adjuster to inspect the damage and authorise repairs.
Minor damage repairs will be authorised upon receipt of the completed claim form and repair quotation.
In the event of glass breakage:
If your claim relates purely to glass breakage, contact one of the below glaziers which are preferred suppliers for many insurers:
Property & Vehicle Glass
Ph: 1800 645 011
Ph: 08 6555 2658 (WA & NT) / (07) 3866 2700 (QLD, NSW, ACT, VIC, TAS & SA)
You will need your Policy number and the name of your Insurer. In most instances, the glazier will be able to send their invoice direct to your Insurer. If your glazier requests that you arrange payment up front we can then arrange lodgement of the claim on your behalf to request reimbursement from your Insurer.
In the event of a claim by a third party:
In the event of an injury to any employee whilst at work:
All relevant medical certificates and accounts should be forwarded as they become available.
No compensation can be paid without a medical certificate covering the period ‘off work’.
Employers who pay compensation to employees should ensure they have their insurer’s agreement before commencing such payments.
Remittances for weekly benefits payable will be forwarded direct by the insurers.
Unless otherwise requested, medical accounts will be paid direct to the doctor or hospital etc.
If any delays in the settlement of workers’ compensation claims are experienced, contact us.